Return Policy

-All returns must be received within 7 days from the date of purchase. Please email us concerning your return and we will issue you a return authorization number and instructions on making your return. You will be responsible for paying your own shipping costs for returning your item. Shipping is non-refundable.

-Sale items and Specials of the week are considered FINAL SALE and are not eligible to be exchanged or returned. These items will be marked final sale for your convenience.

-Items returned must be in original, resell-able condition with original tags attached. Items must be in unwashed, unworn and unaltered condition.  They cannot have any odors such as cigarette or perfume.  Items will not be accepted if they have pet dander, deodorant or makeup stains such as foundation residue, lipstick, blush, mascara, etc. Items received in less then perfect condition will not be accepted. Please inspect your item before returning and if you have worn your item besides just trying it on, it is not eligible to be returned.

-Include your original receipt with order number on it and mark item(s) you wish to return.  If we do not have the receipt, we will not know who the return is from and who to issue a store credit too.

-We will process your return within 3-10 business days from when it is received.

-Returns are issued STORE CREDIT so you can grab something else you will love. We will send you a code via email with the amount of store credit issued. Please note we are not responsible for lost or stolen packages. Make sure to keep tracking number for your records. Return gift cards are good for 2 years from issue date. 

 

bjclothingboutique@gmail.com